116 117 is the national number to request non-urgent healthcare assistance, services, or advice. Just call the number 116 117 to contact the Continuity of Care service (formerly Medical Guard) or the Tourist Medical Guard wherever you are in the regional territory and speak with a doctor or a competent operator. Depending on the different needs, the doctor or operator evaluates whether it is possible to respond directly to the user or whether to transfer his request to the reference service.
The service is active from Monday to Friday from 8.00 pm to 8.00 am and on holidays and pre-holidays, 24 hours a day.

The call is directly transferred to the Territorial Emergency Service (number 118 or 112) for urgent medical assistance.

SERVICE FEATURES

• A single toll-free number for the whole of Lombardy which allows access to the Continuity of Care service (formerly Medical Guard)
• An operator responds directly and, through a telephone assessment, transfers the requests to the reference service
• Access to the service is guaranteed to everyone thanks to a real-time telephone interpreting service
• The data is processed with respect for privacy (GPDR/2016)

Click here to download the information flyer.

• EASTERN SIDE (PROVINCE OF BRESCIA)

On the Eastern shore of Lake Iseo, Tourist Healthcare Services will be guaranteed from Monday, July 8th, to Thursday, August 22nd, 2024 as follows:

ISEO (Ambulatorio ASST Franciacorta – Via Giardini Garibaldi, 2/B)

Tel. +39 337 1290010

Download the flyer to consult the opening hours.

MARONE (Via Metelli, 23/C)

Tel. +39 333 6115647

Download the flyer to consult the opening hours.

ZONE (Via Aldo Moro 2/B)

Tel. +39 338 4715942

Download the flyer to consult the opening hours.

Going to the clinic with a valid European Health Card and ID is necessary. Pay service.